![]() ![]() product-wise, 1Password is superior in almost every way to others. It seems like, as a company, their position is to ignore the things that they don't have canned responses for and only answer the things they do have canned responses for and it's obvious that this is what happens to everyone participating.Īgain. This also happened during the subscription phase and it happened during the sunsetting phase of standalone vaults so this isn't a first-time incident or atypical of how they respond to stuff from a PR standpoint. It would be hard for them to claim ignorance of what's going on.Ģ. Senior staff, including Dave (the owner of AgileBits), participate in the forums and are participating in the exact discussions in question while completely ignoring the questions people are asking. I would agree with you except for two reasons:ġ. I'll be re-evaluating KeePass and Bitwarden because of this. I currently use both LastPass (not a fan) and 1Password. If I can't trust your company over something small, there's no way I'm going to continue trusting them with some of the most important info in my life. 1Password is still the best, in my opinion, in terms of features and usability but that won't always be the case and transparency and respect for your users are far more important to me than niche features. ![]() These moves are forcing me to, at the very least, start looking at a new password manager. If they're delisting forum posts because of a decision to not update their app in the Mac App Store yet, how can I be sure that they won't delist forum posts when they have a data breach? How can I be sure that they're not obfuscating other things that are more important than forum posts to try and sweep bigger issues under the rug? It's like the old adage goes - "If you're willing to lie about something that doesn't matter, what are you willing to do about something that does?" I, personally, am not happy about the way that this or the subscription update have been handled because, to me, it makes me question how they would communicate something far more serious. I also have not had any issues with the subscription model, despite using standalone vaults for as long as possible, and the performance is fine for me on v8 (but I also have the newest Macbook with max RAM so that might not be the case for people on older/less-capable machines). If you're trusting a company to store your passwords and credentials in the cloud, then there's a certain level of transparency and openness that's required. Plenty of us out here love what you are doing.Īs someone who has been using 1Password from almost the very beginning, I think the issue with the forum stuff is trust. I hope more pop up.Īnyways, if you’re a dev or employee at 1P I’m writing this for you. I’ve tried Keepass, Bitwarden, Apple’s built-in thing, Enpass they are all either amateurish or missing key functionality that 1Password has that I use every day. Plenty of us understand and appreciate the value these guys are creating for us. Use another piece of software if those things are important to you. The comments in these threads always feel so self entitled. ![]() Likewise, I don’t care how they moderate their forums. If you’re making six figures writing software and think $3/month for a cornerstone of your security suite is offensive, you need to grow the fuck up, frankly. I’m baffled by how many people in our industry are upset by their business model. I am a professional, and don’t mind paying their very reasonable subscription so they can continue to actively maintain the security and functionality of the software that literally protects my entire digital identity. I updated to 1P8 recently without thinking about it, saw the new UI, thought “huh, neat” and moved on. I introduced Teams at my company eagerly when it launched. I was there for the migration to a subscription model. Why does 1Password always bring so much controversy in discussion forums? I’ve been a happy paying customer for 10 (!) years. ![]()
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